Responsible Gambling in New Zealand
Gambling can cause financial, emotional and relationship harm. Pokies are games of chance and can result in losses. If gambling is no longer manageable, stop playing and seek support. Pokie.nz provides information; we do not operate casino accounts or provide counselling.
Get help now
In New Zealand, the Gambling Helpline offers free support day and night: call 0800 654 655 or text 8006. Safer Gambling Aotearoa lists local free and confidential support for people who gamble and for whānau or friends affected by gambling.
Warning signs
- Spending more than you planned or using money needed for essentials
- Trying to win back losses by continuing to play
- Borrowing money or hiding gambling from people close to you
- Finding it hard to stop, or neglecting work, family or other commitments
You do not need to wait for a crisis. The helpline can discuss practical next steps and refer you to support.
Ways to reduce risk
Set a money and time limit before play and do not use borrowed money. Take a break if you feel stressed, tired or tempted to chase a loss. Check whether the operator offers deposit limits, time-outs or self-exclusion and ask its support team how to activate them. Tools and periods differ by operator; a limit cannot make gambling risk-free.
If you want to stop, request self-exclusion from the operator and consider blocking access to gambling sites or payment methods. Contact the Gambling Helpline for help planning a break. If you are supporting someone else, listen without judgement and share the support options above.
Responsible gambling FAQs
What can I do if gambling stops feeling manageable? Stop play and contact the Gambling Helpline on 0800 654 655 or text 8006. Ask the operator about limits or self-exclusion.
Does setting a budget make pokies safe? No. Limits can reduce exposure, but outcomes remain uncertain and losses are possible. Never gamble with money needed for essentials.
